The guy handled the issue with total ease and calmness and he saved our supplier a great deal of money with the chiller rental suggestion
My supplier manufactures products that require a frosty temperature! The group of us have chillers to help keep the area nippy and the group of us use multiple large walk in freezers and refrigerators to store our products. The group of us cut, wrap, and package a number of vegetables and fruits for grocery stores and supercenters, however in order to keep everything fresh, the group of us use an industrial chiller… Sporadically there are issues with the industrial chiller and the group of us have a maintenance guy on staff and in the building every afternoon of the week. There is someone to assist with chiller problems on the second and third shift as well. Last week, the manager on the late night shift called because the chiller could not be repaired. The group of us were going to shut down production the next day while the chiller was being repaired. The foreman called a supplier that rents temporary chillers and they delivered us a temporary chiller for the afternoon. The guy called at the lunch hour and they brought us a 50 ton chiller before we had to get back to work. The group of us saved thousands of dollars, because the group of us did not have to shut down production for the afternoon. The temporary chiller supplied plenty of nippy air and temperature control. The afternoon after everything was handled, I called the foreman into the office for a discussion. The guy handled the issue with total ease and calmness and he saved our supplier a great deal of money with the chiller rental suggestion. I thought it was time to discuss a raise. I wanted to promote the guy and put him on the first shift, even though he didn’t want more responsibility or morning hours.