I ordered a small part for the furnace in my house.
I knew exactly why the furnace wasn’t working and I didn’t have to pay an expensive repair bill to fix it.
I grew up learning how to fix machines and the furnace was one item that I knew well. I didn’t hesitate to repair the furnace on my own when it stopped working. I quickly realized the small part that needed to be replaced. Unfortunately, none of the furnace repair companies would sell me the part. They wanted to send a licensed and certified technician with the part. That means I would be forced to pay for a labor bill that I did not need. The only place I could find the furnace part was online. I had free 2-day shipping, so I didn’t have to wait that long for the new part to arrive. In the meantime, I ran the fireplace and the space heater to keep the place warm. On the morning that the furnace part was supposed to arrive, I received an email from the company. Inside the email was a confirmation that the package was delivered. I never heard anyone knock on the door, so I quickly went to the front porch to look for my package. I didn’t see it anywhere. I started to get frustrated and I decided to call the company. That’s when I found out that it was in an envelope in the mailbox. The furnace part was small and lightweight, so there was no reason to ship it inside a big box.