The customer had a lot of dog hair in the ductwork

The owner of the HVAC company where I work offered a special last month to every new customer.

  • We went to the residence and provided a full indoor air quality check for free.

We gave the customers a report of our findings. Ideally, we wanted the customer to spend money on indoor air quality services such as ductwork cleaning, repairs, and ceiling. We hoped some of the customers would purchase air purifiers or indoor air filtration units. After all, indoor air quality is a concern for many people right now. Sales on indoor air purifiers have been 200 times higher than any other year and I have been with this HVAC company for 7 years. One of the indoor air quality checks that I performed was for a couple of older folks that had seven dogs and 10 cats. As soon as I entered the establishment, I could smell multiple pets in the home. I didn’t have to perform a lengthy indoor air quality check before I could lend some advice to the homeowner. I suggested having the ductwork cleaned and sanitized. I also suggested a couple of other ideas as well, but the customer decided to go with the cleaning and sanitizing services. The customer had a great deal of dog hair in the ductwork. I was surprised by the amount of dog hair. I have three German Shepherds in my home and they shed a lot, but there were piles and piles of dog hair. I had to empty the shop vac three times before I finished getting all of the hair and dirt.



Click Here