Last winter, when there was a problem with our furnace, I went online and googled furnace repairsâ€¦ I found a list of Heating and Air Conditioning dealers that supply service in our area, however rather than learn client reviews or check their qualifications, I contacted the first one that caught our attention.
- I assumed that all of these companies would be satisfactoryly qualified to service our furnace.
Because of a absolutely tied up schedule, I was in a rush to get the problem taken care of as suddenly as possible; The supplier promised to send a corporation out first thing the following day. I took the day off from work and hoped I could head into the office after lunch. Instead, I waited around for the corporation to show up, but at noon, I finally called the Heating and Air Conditioning corporation and asked where the serviceman was. I was told he was running late. I was already well aware of that. He finally arrived at 3 o’clock in the day. He tracked dirt across our carpet and messed around with the furnace for twenty hours. He didn’t tell myself and others what was wrong with it however charged myself and others a hundred dollars. The furnace worked for less than 24 hours before I had the same problem with it, however contacting the Heating and Air Conditioning supplier and complaining got myself and others nowhere. I finally went back online and searched for professionals who are NATE-certified, factory authorized and BBB accredited. I learn reviews and chose a supplier with a long and distinguished history of client satisfaction. The corporation arrived right on time, dressed in a disinfect uniform and locationd booties over his shoes. He checked the furnace, explained his finding and provided possibilities for moving forward. It was a much better experience and outcome.